Audio output & power transformers purchased as part of a kit includes a (6) month non-transferable warranty. Audio and power transformers purchased for the purpose of repair or restoration of an original Dynaco amplifier or preamplifier includes a (90) day warranty. Use of Dynakit replacement transformers in modified and/or home brew amplifier designs are not covered by our warranty provisions. Sorry, we can not extend coverage in these instances. Printed circuit boards, once assembled can not be returned for credit or replacement. Check boards carefully prior to assembly. Defective boards and/or uninstalled/ factory wired boards will be replaced at no charge up to (30) days from date of purchase. We do not warranty capacitors, resistor, diodes etc. once they have been soldered into a circuit. Check all values before mounting and/or soldering. If found to be defective, we will replace these at no charge up to (30) days from date of purchase.
RETURN GOODS POLICY:
You will need to obtain an (RGA) Return Goods Authorization number. Contact us with a description of the problem, date of sale, invoice number and serial number (if applicable).
RETURNING DEFECTIVE PARTS TO DYNAKIT:
Pre-paid freight, adequately packaged & Insured with RGA number clearly noted on shipping label. Upon our receipt we will evaluate the warranty claim and will contact you via e-mail or phone with our determination. Warranty replacement parts will be shipped back to you promptly at our expense (USA) only.
When returning transformers, please do not cut the wire leads during removal. Un-solder these while retaining their maximum lead length for possible reuse. Transformers returned with shortened and/or cut leads will be void of our warranty provisions.
Return Goods Shipping Address
Please contact customer service for our return shipping address. You can contact us via Phone or Email (preferred). Have your original order invoice number available at time of call. Do not ship items to our PO BOX… This is for envelope type mail only…packages sent to this address will be returned to you by the Post Office at your expense. You will require an RGA Number when returning any goods to Dynakit, Inc.